Shipping

SHIPPING & DELIVERY TIME

How much does shipping cost?

AUSTRALIA Shipping is FREE Australia-wide for all orders over $50.

NEW ZEALAND Shipping rates to New Zealand are calculated based on weight, and applied at the checkout.

How soon will I get my Skind8 beauty?

Please expect a delay in the delivery of your order due to the impact of COVID-19 on our couriers.

AUSTRALIA 2-7 business days
NEW ZEALAND 8-14 business days

I made a mistake with my address, what should I do?

Please make sure to double check your details before you finalize your order. If you've made a mistake, email us right away at info@skind8.com.au with the subject 'Urgent: Change wrong address' and include your order number and complete details. Bear in mind that if your order has already been dispatched, we're unfortunately unable to change your address with the courier.

Can I change or cancel my order?

Unfortunately once your order has been placed, we’re unable to cancel or make changes to your order.

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RETURNS

We’ve formulated our skincare products with your happiness in mind and we guarantee that Skind8 is effective, safe, and free of any nasties.

If your experience with any of our products falls short of true love, we offer a 100% money back guarantee within 30 days of your purchase. Please send us a quick email at info@skind8.com.au with a brief explanation of why you want to return your item. We’ll get back to you ASAP with the next steps to initiate the return.

Products are inspected upon return to our warehouse, and eligible returns will be refunded to your original payment method within 1-2 business days. Please note that it may take some time for the balance to reflect in your account depending on your bank or credit card company’s policy.

We do request that you try your best to use our products for at least 2 weeks before making a decision! It will give your skin time to adjust so you can fully reap the benefits of our superior Skind8 formula.